Antecea Knowledge Base/Product Forums (Ask Questions of other Users & Share Ideas!)/Easy Connect: Mac

Answered

Easy Connect for Mac prevents computer from entering sleep mode automatically?

Rico Torres
asked this on September 26, 2011 20:04

I recently upgraded to Easy Connect v. 2.1; however, whenever I have Easy Connect open, my computer fails to enter display sleep mode automatically. When I completely exit from Easy Connect, the computer enters sleep mode normally. Has anyone experienced the same issue?

 

Comments

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Mat Lu

Same problem here; even if you use a hot corner to force it to sleep the display (just the display not the computer) it will wake back up within a few seconds. This really need to be fixed. Is there any way to downgrade Easy Connect?

September 30, 2011 12:18
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Andy Christianson
Antecea Helpdesk for Desktop, Cloud, Files, and Easy Connect

Hello,

Our team has filed a bug related to this issue in our bug tracking system. Our development team will look at it. 

October 07, 2011 14:45
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Jason Benton

Same issue here. I can't use the product with this issue. I can't have my screen on 24/7.

October 11, 2011 21:28
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Anton (Sumo)

Yep, I'm having the same issue. Mac OS 10.7.2 and latest version of easy connect.

October 13, 2011 03:39
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Matt McClellan

I also have this issue.  Appeared with latest version of EasyConnect.  Problem was on 10.7.1 and 10.7.2.

Workaround is to manually turn backlight off using the brightness keys -- but that is very annoying.

October 17, 2011 23:57
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M.L.W. Bock

I have this issue too, a quick fix would be very much appreciated since this prevents me from using this very nice product ! Awaiting the fix, can you please answer the second part of the first question, Is there any way to downgrade Easy Connect?

October 18, 2011 16:12
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Rico Torres

Is there any update on this? I paid 14.95 for this app on my iPad, and this portion of the software is preventing me from using it.

November 04, 2011 02:51
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Peter Nicov

I'm having the same issue.  Here's the relevant support document from Apple: https://discussions.apple.com/thread/3191631?start=0&tstart=0

When I ran the Terminal app, this is what I got:

Index Refs Address            Size       Wired      Name (Version) <Linked Against>
   97    0 0xffffff7f8209a000 0x5000     0x5000     com.antecea.driver.AnteceaAudioDrv (1.0.0) <96 5 4 3>

 

Antecea is Desktop Connect, which is what brought me here.  Is there a fix for this?  I also bought this app and paid for it, and find it very useful, but I don't want to be wasting power to do so.  Help!

November 12, 2011 16:32
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M.L.W. Bock

any follow up from antecea on this issue. it is still very annoying and still no fix as far as I know ?

December 25, 2011 08:07
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Anthony Gebbie

It appears the latest update (ver 4.4) allows you to disable/remove/unload the audio driver. Initial testing looks as though it solves the problem. How about for you guys?

Mac OSX 10.7.2

EasyConnect 4.4

January 05, 2012 07:53
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M.L.W. Bock

i unloaded the audio driver but still it doesnt work for me on os lion...

January 05, 2012 08:40
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Anthony Gebbie

Doesnt work here either. Is anyone from Antecea monitoring this thread? This is a significant fault with your program, please advise of a workaround or roadmap to resolve.

January 05, 2012 19:50
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Maarthok

Fix this please, its very annoying :<

January 06, 2012 05:30
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Troy Buccini

4 months and no fix??? They are too busy selling $0.99 to the masses with their ninja app. Nice!

January 11, 2012 14:52
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Andy Christianson
Antecea Helpdesk for Desktop, Cloud, Files, and Easy Connect

Antecea development team has fixed this issue for the next upcoming version 4.5 of Easy Connect application for Mac OS X Lion computers. 

January 11, 2012 14:53
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Andy Christianson
Antecea Helpdesk for Desktop, Cloud, Files, and Easy Connect
Check Answer

To all Easy Connect ( OS X version ) users,

Please upgrade to the latest available version 4.8 of Easy Connect application on your Mac computers. 

January 25, 2012 14:34