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I cannot get desktop connect to connect to my computer ..help

Jess Russell
asked this on January 16, 2011 00:23

I have installed the app, filled out the add computer , I use windows 7 , and I cannot get my ipad to find my computer..help
 

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Andy Christianson
Antecea Helpdesk for Desktop, Cloud, Files, and Easy Connect

Hi,

1. Is your windows 7 computer and your iPad are available in the same shared ( local ) network?

2. Did you install and running an optional free application " Easy Connect " on your Windows 7 computer? To know more about Easy Connect refer this link: http://antecea.com/products/easy-connect.html   

 

January 23, 2011 16:10
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Eduardo Mazoni Andrade Marcal Mendes
I can see my pc running win 7 from my iPad but there is no get a connection, only a blue screen. I can see and browse the files though but the screen. Is the vnc suppose to work?
October 07, 2011 20:55
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Andy Christianson
Antecea Helpdesk for Desktop, Cloud, Files, and Easy Connect

To Eduardo,

Which Windows 7 edition you are running? Is your Windows 7 computer and your iPad are available in the same network? n

Did you install any VNC server on your Windows 7 computer? 

October 11, 2011 13:13
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Eduardo Mazoni Andrade Marcal Mendes

Hi there,

 

Many thanks.  I am running Ultimate x64.  Yes, there are available on the same network.   Yes, I did in tall ultravnc on Windows 7.

 

Any suggestions?

 

Many thanks

 

Ed

October 11, 2011 14:50
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Andy Christianson
Antecea Helpdesk for Desktop, Cloud, Files, and Easy Connect
Ajax_loader_small Answer

 Follow below each instructions clearly:

1. First enable RDP in your Windows 7 Computer. To know how to enable RDP in your windows computer please refer this link:http://antecea.zendesk.com/attachments/token/4qyni7jflwz21ou/?name=QuickWindows.pdf

2. Now launch Desktop Connect application on your iPad.

3.. Choose " Add computer" ----> Choose " RDP computer" 
4. Name: Enter any alias name of your Windows 7 computer. 
5. Choose " Address". 
6. Hostname: Enter the IP Address of your Windows 7 computer. 
7. Port: Leave port number to 3389. Tap Back. 
8. Choose " Authentication". 
9. Username: Enter the username of your windows 7 computer's account 
10. Password: Enter the password of your windows 7 computer's account

Tap Back and "Save" the settings. Now try to connect.

Note:  If you are running any firewall on your Windows 7 computer then please make sure that the firewall is not blocking port 3389 or remote desktop connection. So check the firewall settings of your Windows 7 computer. 

October 11, 2011 14:59
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