Antecea Knowledge Base/Product Forums (Ask Questions of other Users & Share Ideas!)/Desktop Connect: Help

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no sound from I pad when using desktop connect

steven d
asked this on October 08, 2010 09:44

no sound coming from my ipad after starting desktop connect but great so far. Any help would be appreciated, thank you
 

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Andy Christianson
Antecea Helpdesk for Desktop, Cloud, Files, and Easy Connect
Ajax_loader_small Answer

To get sound on your iPad from either your Mac computer or from Windows computer please follow the following link:

1. From Mac OS X based computer: http://antecea.zendesk.com/entries/281624-desktop-connect-how-to-get-sound-on-mac    

2. From windows computer: you can stream sound from windows using Easy Connect or using RDP also. If you are using Easy Connect it utilize VNC and only Windows 7 and Windows Vista will stream sound. To enable sound streaming please enable " Audio streaming from this computer " option available in " Audio " tab of Easy connect for windows. 

If you are using RDP on your windows computer then please follow this link which described how to get sound in desktop connect from RDP based computer: http://antecea.zendesk.com/entries/185228-desktop-connect-how-do-i-turn-on-the-sound    

October 28, 2010 12:54
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Yada Bourton

If I use DeskConnect 1.5 the Enable Sound is greyed out.

I have  loaded 1.8 and enabled sound but still no sound.

The MAC Sound settings are correct.

Any advice?

June 02, 2011 15:30
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Eric Prescott

I have no sound option whatsoever. Easy Connect 1.8.

July 21, 2011 15:02
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Lisa stein
I paid for this soft and have no sound and no use of it. Tried to fix unsucsesfuly.
July 29, 2011 02:01
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Dennis Dawson
So, no sound if using windows XP? Is this correct? If true, you need to let people know this ahead of time. Slashtop does enable sound, but I prefer some of the capabilities of Connect. But if I cannot access the sound, it is somewhat useless for me.
November 13, 2011 16:52
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Darren Palanee
I've just recently installed this app, I've done the actions recommended, I have all the latest updates but yet still no sound? Is there a fix?
May 02, 2012 14:13
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